The Supervisory and People Management training builds essential leadership capabilities for frontline supervisors and team leaders. Participants learn practical tools for effective communication, performance coaching, motivation, conflict resolution, and day-to-day people management to drive team productivity and engagement.


KSh37500 

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Program Overview

Frontline supervisors are pivotal in translating strategy into daily performance. Metricore HR Company's Training on Supervisory and People Management builds essential skills for leading teams effectively. This program focuses on practical tools for motivation, performance guidance, and team leadership.


Target Audience

This program is ideal for professionals including: New and aspiring supervisors, Team leaders and shift managers, First-line managers, Departmental supervisors, and Professionals transitioning into people management roles.


Expected Outcomes

By completing this training, participants will: 

  1. Lead teams with confidence and achieve higher performance. 
  2. Handle day-to-day people management challenges effectively. 
  3. Foster positive team dynamics and engagement. 
  4. Improve employee retention and productivity. 
  5. Transition smoothly into supervisory responsibilities.


Key Areas To Be Covered

  1. Core supervisory roles and responsibilities. 
  2. Effective communication and feedback techniques. 
  3. Performance management and coaching basics. 
  4. Motivation and recognition strategies. 
  5. Conflict resolution at team level. 
  6. Time management and delegation skills. 
  7. Building inclusive and high-trust teams. 
  8. Handling absenteeism and discipline. 
  9. Goal setting and progress tracking. 
  10. Self-management for supervisory success.